Return Policy

CONDITIONS FOR RETURNS:

If you are not completely satisfied with an item purchased at RalphLauren.it, you can return it to us within thirty (30) days of receipt of item(s) to obtain a refund by following the steps outlined below. No exchange service is available.

Merchandise must be returned in its original condition in order to be accepted as a return. Merchandise must be unworn, unwashed and in a resalable condition.

Returned items must be accompanied by the original invoice, all packaging, hang-tags and any related accessories and instruction booklets. No refund will be processed for items that are returned incomplete, damaged or soiled.

Please note that the return of certain items, such as underwear, is subject to restrictions and we are unable to accept the return of personalised items (including the RL Personalisation Shop line of merchandise) purchased at RalphLauren.it.

For more information, please check our Terms of Sales available at www.ralphlauren.ut

If you have any questions about the returns procedure, please do not hesitate to contact our Customer Assistance