You can contact Ralph Lauren Customer Assistance Team via e-mail at:

If you prefer chatting with one of our representatives, the blue label on the right of this screen will be present if a member of our team is ready to pick up your query.
•         Monday to Friday from 8:00 to 22:00 CET
•         Saturday, Sunday and Bank Holidays from 10:00 to 18:30 CET

One of our representatives will be happy to assist you over the phone at: +39 0269430775
•         Monday to Friday from 08:00 to 17:00 CET
•         Saturday from 10:00 to 18:00 CET

In addition, you can refer to the Customer Service Menu on the left side of this screen for answers to the most frequently asked questions.